Learn how you can bank at our branches, ATMs, HelpStations and where they are located.

Follow the steps below to make a deposit without card at one of our ATMs. ATM deposits using standard ATMs where the cash/cheque has been deposited using an envelope, will take 1 business day to reflect in the account, however will only be available within 1-3 business days (dependent on whether the deposit is cash or a cheque). Some standard ATM deposits in smaller towns and centres, may take longer to be cleared. How do I locate a branch or an ATM? To locate your branch, ATM or service location please follow the instructions below: Go to westpac.com.au; Click on 'locate us' found on the top right hand side of the screen Enter the requested details. Non-Westpac Group branded ATMs apply an ATM operator fee by the ATM Owner, which is disclosed at the time of the transaction on the ATM screen. This fee will be debited on the day (or next business day) of the transaction and itemised separately on your statement.

Banking at a Westpac branch or HelpStation.

Visit a branch to get help from our team for your day-to-day banking needs. You can find:

• Banking assistance – cash cheques, open accounts and more
• Help to organise your home loan
• Advice on your retirement savings options
• Westpac One® assistance
• Online banking kiosks
• ATMs.

HelpStations.

Personalised assistance for your specialist banking tasks, while all cash and cheque deposits and withdrawals are processed by our self-service machines.

Designed to offer you three service areas:

• Withdraw money, deposit notes, coins and cheques and exchange cash
• Drop and go deposits – businesses can use Westpac Red Bags for easy preparation and fast deposits of cash and cheques.
• Specialist, personalised advice on a range of products and services including: home loans, overdrafts, personal loans, term deposits, new accounts and adding or changing PINs.

ATMs & Smart ATMs.

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Do a wide range of day-to-day banking tasks at one of hundreds of ATMs and Smart ATMs nationwide. You can:

• withdraw cash - in the denominations you want
• deposit notes, coins, cheques and our deposit bags
• pay bills, including your Westpac credit card
• transfer funds between your accounts
• top up your Vodafone prepaid phone
• choose to make withdrawals, deposits and balance enquiries using te reo Māori.

Smart ATMs also provide a fast, secure and easy in-lobby service with most available 24/7 so you can do your banking anytime.

Cash exchange for small businesses.

Use a change machine to swap your banknotes for change at the touch of a button.

• The change machine is free for Westpac customers (non-customers pay $5 per transaction)
• Business customers can obtain a change card from their local branch so employees can request change
• Rolled coins and notes exchanged include: 10c, 20c, 50c, $1 and $2 coins, as well as $5 and $10 notes. Once supplied, a receipt is issued for your records.

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Things you should know.

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Changes to Westpac Terms and Conditions.The information on this page is presented subject to our legal page and any other terms and conditions that Westpac may impose from time to time. It is subject to change without notification. This information is a guide only and does not take into account your personal financial situation or goals. Click here for Westpac's QFE Group disclosure statement under the Financial Advisers Act.